CHAMBERLAIN
NR 447 WEEK 3 ASSIGNMENT CONFLICT RESOLUTION PAPER: NEW
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CHAMBERLAIN
NR 447 WEEK 3 ASSIGNMENT CONFLICT RESOLUTION PAPER:
Guidelines Purpose The purpose
of this assignment is to learn how to identify and effectively manage conflicts
that arise in care delivery settings resulting in better management of patient
care, including appropriate delegation. You will gain insight into conflict
management strategies and develop a plan to collaborate with a potential nurse
leader about the conflict and its impact in a practice setting. Course Outcomes
Completion of this assignment enables the student to meet the following course
outcomes. CO 1: Apply leadership concepts, skills, and decision making in the
provision of high-quality nursing care, healthcare team management, and the
oversight and accountability for care delivery in a variety of settings. (PO 2)
CO3: Participate in the development and implementation of imaginative and
creative strategies to enablesystems to change. (PO 7) CO 6: Develop a personal
awareness of complex organizational systems, and integrate values and beliefs
withorganizational mission. (PO 7) CO 7: Apply leadership concepts in the
development and initiation of effective plans for the microsystems
andsystem-wide practice improvements that will improve the quality of
healthcare delivery. (POs 2 and 3) Due Dates This assignmentis to be submitted
to the Dropboxby Sunday, 11:59 p.m. MT, end of Week 3. Points This assignment
is worth 200 points. Directions 1. Read Finkelman (2012), pp. 361–376. 2.
Observe nurses in a care delivery setting. Identify a recurring conflict with
the potential to negatively impact patient care. Decide if delegation was an
issue in the conflict. This should be from your practice setting or
prelicensure experiences. 3. Provide details of what happened, including who
was involved, what was said, where it occurred, and what was the outcome that led
you to decide the conflict was unresolved. 4. Identify the type of conflict.
Explain your rationale for selecting this type. 5. Outline the four stages of
conflict, as described in our text, and how they relate to your example. 6.
Propose strategies to resolve the conflict. Search scholarly sources in the
library and the Internet for evidence on what may be effective. 7. Discuss if
delegation was an issue in the conflict. Be specific. 8. Describe how you would
collaborate with a nurse leader to reach consensus on the best strategy to
employ to deal with the conflict. 9. Describe the rationale for selecting the
best strategy. 10. Provide a summary or conclusion about this experience or
assignment and how you may deal with conflict more effectively in the future.
11. Write a 5–7 page paper (not including the title or References pages) using
APA format that includes the following. a. Describe an unresolved (recurring)
conflict that you experienced or observed. Identify the type of conflict. b.
Provide details of what happened, including who was involved, what was said,
where it occurred, and what was the outcome that led you to decide the conflict
was unresolved. c. Outline the four stages of conflict, as described in
Finkelman, and how the stages relate to your example. Decide if delegation was
an issue in the conflict. Be specific. d. Describe the strategies for conflict
resolution and how you would collaborate with a nurse leader to resolve the
conflict. Cites resources. e. Provide a conclusion or summary about this
experience and how you may deal with conflict more effectively in the future.
f. Submit to the Dropbox by the end of Week 3.
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